great food
wife loves the shoes
Horrible customer service! Went in to return shoes I bought a couple days ago. I had the box and receipt and everything the shoes came with. However, apparently the shoes could not be returned because there were scuffs and marks at the bottom of the shoes (which were there from when I bought them) I never wore the shoes once! Only within the store while trying them on! This is absolutely ridiculous. Also, the sales girl had an attitude with me from the beginning, extremely condescending and rude! Never again will I purchase from this store or company. The shoes are okay, but not worth it considering the horrible and inconvenient return policy. Just know that if you purchase these shoes, you'll be stuck with them even if you don't like them and spent $100+ for them.
Quality apparel
Terrible service. Terrible inferior low quality shoes. Purchased a pair of shoes after wearing the shoes 10-15 times both shoes had 3in rips in the sole of the shoes. I had contacted the store and Steve Madden corporporate 8 times and never had received an answer about replacing the shoes or getting a refunded. The fact that after 48 days the shoes were now trash and I had kindly contacted both the store and Steve Madden corporate 8 times and they did nothing is awful customer service. I will never be purchasing another pair of low quality Steve Madden shoes.
Steve Madden is a US Shoe Store based in Bloomington, Minnesota. Steve Madden is located at 142 W Market, Bloomington, MN 55425, USA.
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