I had a great experience I had the salesman Jakson he related to me wasn't pushy showed me all the products I went in there 3 times and the 2 time Jakson wasn't the person I was talking to and the other guy was pushy and seemed biest Jakson wasn't he loved his job he told me and I thought he was nice I had him twice he was the best when you go in there ask for him he has long hair and glasses.
Jackson took the time to understand my problem and provided over the phone support and troubleshooting. In minutes he helped me pair my headphones to my iWatch.
He could have easily given me a 1800 number. Or insisted I bring the device in. But he took the customer centric approach to stop and help.
Awesome location and very cool demonstration room. Very pricey (as you'd expect). The place looked like it was shutting down when I was there last weekend. Not sure what the deal there was but I hope they stick around.
It's this high level of service that makes an expensive purchase worth every dime spent.
I purchased a pair of Bose wireless headphones for a recent business trip. They worked great with my iPhone but when I tried connecting with my iWatch I couldn't pair them successfully. Insert Jackson at the Bose store in MOA.
I'm unhappy that Bose changed their replacement policy without adequately notifying its customers. The sales rep here seemed not to be knowledgeable or interested in helping me with my warranty and/or replacement questions & kept shoving the replacement hotline in my face.. Disappointed because I've been a Bose loyalist for about a decade & expected better service. Guess I will consider the competition's products
Bose products are mighty expensive, but always have the best audio no other brands have. If you have the big bucks, you just might get lucky and grab something to increase the audio quality. Bose products are the key to listening to music and watching sports.
Bose Showcase Store is a US Electronics Store based in Bloomington, Minnesota. Bose Showcase Store is located at 156 West Market Ste W-156, Bloomington, MN 55425, USA.
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